Thank you for choosing ELS Language Centers/Chennai. We look forward to welcoming
you. For your safety and convenience, we have prepared the following instructions to assist
you, should you have any difficulties upon your arrival.
AT THE AIRPORT (only for students who have requested airport transfer service)
Where will I meet my driver?
If you are on an international flight, your driver will be waiting for you just outside the
International terminal after you have cleared Indian Immigration and Customs and picked
up your bags. If you are on a domestic flight, your driver will be just outside the Domestic
terminal. Your driver will be carrying either an ELS Language Centers sign or a sign with
your name spelled in English characters.
What if my arrival time or flight changes?
Your driver will have your flight information and will track the arrival time. There is no
need to inform him/her.
What if I cannot find my driver?
If you cannot find your driver, please call the driver’s number that was provided in your
APU confirmation. You can also call Laxmi Travels or the ELS Center Helpline. (You need to
dial the entire telephone number even if you are at the airport). They will advise the driver
where you are.
What if I try and still cannot find my driver?
If you still cannot find your driver after trying your best, please take a taxi to the Language
Center. You can get a taxi at the Government Prepaid Taxi stall outside of the baggage claim
area. If you are staying on campus, ask the driver to take you to Green Pearl International
Hostel, in Potheri near SRM.
What if my luggage is lost?
If the airline misplaces your luggage, speak to someone at the airport. Luggage is usually
found and returned to students within 24 hours.
Your luggage can be delivered to the ELS Language Center between 8:00 AM and 5:00 PM,
Monday through Friday. The school’s address is ELS Language Centers, care of SRM
University-Kattankulathur, Basic Engineering Lab Building, Room 302. Give the
airline our telephone number also, which is +91 99 4065 8681. On arrival at the center,
please advise our International Student Advisor that your luggage was lost. She will assist
you.
ARRIVING AT SRM Green Pearl International Hostel
How do I check in?
When you arrive at Green Pearl International Hostel, there will be a warden at the entrance.
Go to the B-Block office. You will need to show your passport and sign your name in the
registration book. The warden will have your keys and show you your room.
IN CASE OF EMERGENCY
If you have an emergency, or you need to contact center staff for some other reason, please
call +91 97 8673 7213. If this number does not work for some reason, please call
+91 87 5420 3148.
FIRST DAY OF CLASSES
The First day of class is the 1st of the month or the first working day. Come to the center at
9:15 for your placement test. The Language Center is located behind the University Library
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